Basic
Business Writing Skills: Think Before You Write
Workshop Summary: Soft skills are at the forefront of required competencies in the workplace today; writing effectively and professionally...
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Basic
Stepping Up to and Mastering Essential Conversations
Workshop Description We’ve all been there. You know you need to talk to someone about an important issue, but haven’t stepped up to the... -
Introductory
Creating a Communication Toolbox for Professional Success
Workshop Summary: How we are perceived and the level of success we achieve in our interactions with others, verbally, nonverbally, and in writing,... -
Introductory
Bridging the Gaps in a Multigenerational Workforce: A Path for Millennials
According to a 2016 analysis by Deloitte University, Millennials have inched past other generations to own the largest share of the US labor... -
Basic
Creative Problem Solving
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type... -
Basic
Customer Service Excellence: Building the Foundation of Organizational Success
Workshop Summary: Exceptional customer service is paramount to a company’s or organization’s enduring success. A service representative’s... -
Developing a Powerful Presence to Influence, Motivate and Persuade Others
Workshop Summary: When someone has a powerful presence, it’s easily noticeable, from the moment he/she enters the room. There’s an aura...